IBM System Service Representative Chicago 

United States, Illinois, Chicago 

29311166

• Environment:
• Expertise in one main activity (equipment, machine, operation, process steps). Awareness of work done by team members or interrelated activities.
• Communication/Negotiation:
• Exchanges job or activity related information through listening, clarification and understanding.
• Problem Solving:
• Use standard tools, techniques, procedures to identify routine problems, and select appropriate actions to solve problems. Structured analysis and interpretations may be required.
• Contribution/Leadership:
• Performs a variety of assigned tasks and works within well established procedures. Work is subject to general review. May provide practical assistance.
• Impact on Business/Scope:
• Accountable for individual results. Work output has immediate affects on work-team or department results

Required Technical and Professional Expertise

• Valid Drivers License
• Reliable Vehicle
• Technical Background
• High School Diploma
• Effective Communication

Preferred Technical and Professional Expertise

• Technical School Degree Diploma
• Experience in Hardware Support of IBM and or Intel Servers, Networking, Storage, Switches, Routers and
• Printers
• Flexibility Adaptability, Responsible to others, and technical excellence