EY Assurance-AD 

India, Kerala, Kochi 

291769622

MBA from Tier 1 B-School
Relevant experience of 8-12 years

The Chief of Staff (COS) role goes broad when others go deep. It is the nature of the role which is focused on project management, strategy advisory, and process improvement along with an ability to build an accountable environment. The key focus of a COS’s responsibilities includes actions to:

• Properly equip and empower the Service Line/Sub-service line leader to conduct/carry out their responsibilities more effectively, while also helping them prioritize on conflicting priorities
• Continue to lead a dedicated function/role aligned to talent/research and planning/marketing that feeds into the COS role
• Play the role of “gap filler” when interim support is needed, and engage with respective stakeholders to accelerate implementation of initiatives
• Promote accessibility between the executives and their teams/employees through planned interactions and periodic pulse checks.
• Enable the Service Line/Sub-service line leader to stay up to date on latest market trends and industry best practices and opportunities to impacting the current business model; also support Service Line/Sub-service line leader in driving change management initiatives
• Ensure that leadership is carrying out the strategic objectives of the organization in a way that is aligned to its mission and values.
• Assist the Service Line/Sub-service line leader in performance assessment / health checks of different business units /teams in the organization (esp. w.r.t. intangible and emerging metrics of measurement)

• Strategy design and Implementation for business transformation (30% to 40% of total time)
  • Determine viability/scalability for business case development of new transformation initiatives proposed by Global, Area and GDS leadership
  • Support Service Line/Sub-service line leader to develop a long-term strategy and help monitor achievement/progress against targets
  • Lead/manage strategic projects and help implement GDS Assurance Nextwave strategy
  • Cross SL liaising to identify /ascertain design and implementation of initiatives that could be replicated for GDS Assurance and identification of potential impact on GDS Assurance
  • Program management of and oversight on the GDS Assurance Innovation management and funding processes to ensure alignment with Global/Area Assurance priorities
• Governance for Operational and Service Delivery Effectiveness (10% to 20% of total time)
  • Oversight and reporting on progress of GDS Assurance NextWave Priorities for the GDS Assurance and Global/Area leadership discussions
  • Ideate on and monitor specific automation initiatives to improve responsiveness, agility, and effectiveness of GDS Assurance operations and enablement (talent, communications) teams
  • Oversight on and tracking of the progress on Client engagement and business development programs such as G360 and key account centricity, industry sector build-out, Process Based teaming
  • Develop proactive pitches/ proposals for new clients or existing accounts mining in consultations with the delivery teams
  • Create business model, segments, revenue model, strategy, issues/ challenges, M&A history, competitive positioning, organization structure, key management, etc.
• Stakeholder Management for GDS growth and events coordination (30% to 40% of total time)
  • Guidance on all the core messaging themes that need to be used by communications team to develop presentations, leadership emails, video messages and in-person meetings with GDS / onshore stakeholders
  • Build out and monitor the implementation of stakeholder relationship management program executed by the GDS Assurance Service Line/Sub-service line leader (client service/ service delivery)
  • Redefining and monitoring the roles and expectations from GDS Assurance stakeholders including but not limited to Regional Implementation leaders, GDS implementation network/champions, GDS enablement teams, and GDS Assurance service delivery SMs/EDs,
  • Support regional roadshows and leadership visits
• Other Contributions (10% to 20%)
  • Coordinate contributions needed and actions from Assurance Partners meet, PPED meet and other events
  • Strategic KPI reporting, progress reporting, PMO activities
  • Review of and supplementing of PPEDD and SM group upskilling and networking opportunities
  • Tracking of priorities and cross-pollinating of ideas recommended by the Service Line/Sub-service line leader across the service line and obtaining feedback based on implementation success/progress from SSL/Region teams

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