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NICE Program Manager 
United States, Utah, Sandy 
291066258

29.08.2024

How will you make an impact?

  • Develop and implement change management initiatives and support adoption of new processes across the organization.
  • Lead the Change Advisory Board meetings and ensure all changes are reviewed and assessed with change management best practices.
  • Create standardized communication plan to ensure stakeholders are informed and engaged through the change management process.
  • Create training documentation to support the rollout and adoption of new processes.
  • Define and track key KPIs to measure success of change initiatives and communicate results to leadership.
  • Encourage feedback, identify improvement opportunities and implement best practices in change management.

The ideal candidate for this position will have experience in change management with a minimum of 3 years in a similar role. Additional requirements include:

  • Strong understanding of change management principles
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively with cross-functional teams.
  • Ability to build strong relationships and influence stakeholders.
  • Strong analytical skills and drive decisions with data analysis.
  • Proficiency in ServiceNow and ITIL certifications is highly desired.


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