Bank Of America Operations Consultant - Sanctions Screening Center Excellence 

United States, Virginia, Richmond 

289481822

This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.

Responsibilities:

• Responsible for day to day queue management, prioritization of alerts, and reviewing client records for Economic Sanctions concerns.
• Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment
• Advises on projects and directs activities of a team related to special initiatives
• Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function
• Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control
• Identifies and recommends responsibilities and accountabilities for key programs/projects

Required Qualifications:

• 1+ year experience in Operations or Compliance; Sanctions experience highly desired
• Highly organized individual - Demonstrates a bias for action and a commitment to achieving sustainable results. Makes timely and fact based decisions
• Analytical and detail oriented.
• Ability to work under pressure, meet deadlines and navigate change
• Ability to work independently, as well as, within a team.
• Strong risk framework and approach.
• Ability to prioritize, use own initiative and be flexible
• Good oral and written communications skills.
• PC proficiency and excellent Keyboarding/Typing skills.
• Overtime as required

Desired Qualifications:

• Knowledge of OFAC, Bank Secrecy Act, Patriot Act
• Experience & Knowledge of economic sanctions program requirements and disposition of sanctions alerts or extensive background with WTX and/or ACH experience
• Experience in Global Banking & Markets business process
• Excels in working among diverse viewpoints to determine the best path forward
• Manages the risk reward trade off; follows the proper risk routines to get the right outcomes for the business.
• Communicates withimpact; communicateseffectively (both in writing and when speaking) using clear, concise and simple language
• Demonstrates a commitment for continuous learning; challenges the status quo and is passionate and capable of driving change across the organization
• Is intellectually curious; constantly seeks to learn and advance his/her knowledge
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
• Monitor work flow and team progress, provide feedback to manager/team
• Monitor escalations received from Lines of business and response in timely manger
• Coordinate with other sites/regions to ensure daily SSCOE goals are met
• Provide training to new hires and up skill training to existing associates
• Ensure existing training is updated appropriate to adjust for changes in environment over time

Minimum Education Requirement:

• Bachelor’s Degree in related field or equivalent work experience

Skills:

• Customer and Client Focus
• Problem Solving
• Risk Management
• Adaptability
• Attention to Detail
• Collaboration
• Critical Thinking
• Issue Management
• Analytical Thinking
• Decision Making
• Oral Communications
• Presentation Skills

1st shift (United States of America)