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• 2+ years of experience and proven track record in enterprise level IT services & operations
• 2+ years of experience working with development support tools like Jira, Confluence, Asana.
• Robust understanding of support processes (SLA), handling tickets, monitoring, processes and metrics
• Strong ability to identify and solve ambiguous customer-focused problems, and track record of delivering products/services in a highly technical multi-team environment
• 1+ years of experience configuring, troubleshooting and administering Java applications running on Linux, Apache and PostgreSQL.
• 1+ years of experience with AWS infrastructure technologies like EC2, S3 bucket, AMIs, VPC, IAM, RDS, CloudWatch, IAM, Certificate Manager.
• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems.
• Experience building services using AWS products.
• Experience in automating, deploying, and supporting large-scale infrastructure.
• Systems integration experience.
• Breadth of technical proficiency in areas like Unix/Linux administration, Network Administration, Programming Language Concepts or Security Engineering Linux based systems administration experience.
• Understanding of TCP/IP and Internet technologies like digital certificates, well-known TCP ports, web server security, AWS security.
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