Key Responsibilities
- Provide on-going clinical support, which may involve candidacy criteria, procedure support, post procedure follow up, difficult case management, PI and IFU adherence and ongoing education.
- Serves as primary resource for clinical support in the areas of troubleshooting, mapping, and patient follow-up for company products.
- Ensure timely collection, reporting of all required medical documentation pertaining to procedural device operation using corporate issued tracking procedures and seek input from appropriate personnel to resolve problems.
- Follows company and divisional guidelines for managing commercial inventory and, if applicable, investigational product inventory.
- Responds to customer needs regarding products and service by developing feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
- Develops relationships with hospital, lab and office personnel (e.g. through clinical interactions, conversation, business meetings) and identifies key decision makers in order to facilitate future sales.
- Assist in the professional education activities sponsored by BSC by educating customers on the merits and proper clinical usage of company products via presentations and demonstrations using a wide variety of formats and platforms.
- Recognize opportunities to present competitive information to support sales activities in the region.
- Assist or act as Field Mentor when asked in the training and educational needs of incoming field personnel.
- Evaluate, Educate and hold HCPs accountable on the correct use of BSC/Varithena products in the CVI disease state
- Facilitate the adoption of Varithena through education and awareness with RVTs
- Ability to travel extensively 80% of the time
- Assist the BSC medical team, sales force and management team with continuous learning opportunities related to the disease state and procedure protocols for BSC products
- Maintain current Customer Relationship Management (CRM) records
- Maintain current CRM records
- Optimize time and efficiency within a large geographic area in order to maximize impact and results
- Comply with BSC’s code of conduct and policy guidelines
- Demonstrate in words and actions the values of BSC
Qualifications
- Bachelor’s degree or equivalent preferably in a health field.
- 3-5 years of experience in a healthcare field
- 3-5 years of experience in the medical device industry as a clinical specialist or equivalent
- Credentialed as a Registered Vascular Technologist (RVT)
- Has experience in assisting a physician with Vein Procedures
- Must demonstrate proven ability to work independently and external to the company for the majority of the time.
- Must effectively communicate site-related information, including product performance for potential product complaints, the planning and execution of meetings and presentations.
- A working knowledge of GMP, ISO 13485 & MDD requirements.
The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.
For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.