Bank Of America Team Leader 

India, Tamil Nadu, Chennai 

285261733

Job Description

• The current role is for the Client reporting team and below is the description of the role.
• On boarding, Query Management and Delegated Reporting for serviced and mandated clients
• Review good to trade and review if clients are properly set up in the system to enable them to use delegated offerings.
• Issuance of Client Delegated Reporting packs to clients, On-boarding and Off-boarding of clients and tracking of current delegated reporting status
• Review, investigate and revert on queries from internal and external clients.
• Monitor and track open queries through to resolution.
• Initiate back loading requests and update requests.
• Production and distribution of daily metrics on reporting, on boarding, client queries and issues.
• Seek to identify and provide solutions to process improve tasks and service provided. Ability to identify potential issues in the process and develop remediation on the same
• Project ownership – Owning both short & long term projects in relation to new regulations.
• Assisting with the delivery of multiple technology platforms.
• Looking for opportunities to provide ever improving service to our increasing client base.
• Manage client profile and relationships.

Responsibilities

• Should be able to manage end to end resolution of a client query
• Should be able to work and liaise with the external /internal stakeholders with minimal supervision

Requirements

• Education- Post Graduation
• Certifications If any : NA
• Experience Range -5-7 Years of overall experience

Foundational skills:

•Front to back business acumen across multiple asset classes

•A good understanding of Regulatory Transaction Reporting

•Good understanding of derivatives

•Excellent communication skills to liaise with external and internal stakeholders

•Excellent organizational and analytical skills

•Ability to work with big data sets and good excel skills

•Ability to juggle multiple work efforts and to quickly change direction as needed

•Strong influencing skills

•Adapts to changes and has a proven track record of working as part of a global team

•Ability to work under pressure.

Desired skills:

• Knowledge of MI and automation tools like Alteryx, macros , advanced excel etc would be desired

12.30PM -9.30pm