Capital One Principal Associate UX Designer Platform - Capital One Software 

United States, California, San Francisco 

284529418

Principal Associate UX Designer, Platform - Capital One Software

and brought our first B2B software solution, Slingshot, to market.

What You’ll Do:

You’ll be asked to handle a variety of responsibilities, including:

Collaboration & Connection

• Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience

• Advocating for the customer through human centered design methods, including: discovery, research, ideation, whiteboard sessions, and user testing

• Supporting design-led workshops to engage and build alignment across different partners and teams

• Proactively offers recommendation and solutions by championing prioritization of design centered product enhancements grounded in research and analysis

• Connecting with design community peers in service of learning, sharing, and teaching

• Working with partners and teams across various geographie

• Embracing and advocating for an experience mindset - this is as important to the work as the results

• Participating in hiring by reviewing resumes, conducting interviews and attending consensus
  

Discovery & Delivery

• Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities

• Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams

• Participate in end-to-end product design by:

  • Working with researchers to understand customer needs and define opportunities through usability and empathy studies

  • Framing problems, determining insights, and defining visual designs to serve customer needs

  • Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes

  • Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines

  • Supporting effective storytelling and presentation of visual concepts to various stakeholders

  • Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues

Basic Qualifications

• At least 4 years of experience with UX and UI design

Preferred Qualifications

• Demonstrates both strong visual and interaction design skills

• Experience in B2B or working on complex workflows and products

• Experience working with Product and Tech partners

• Familiarity with design and prototyping tools, such as Figma, Sketch, and/or Adobe products

Plano, TX: $115,900 - $132,200 for Pr. Associate, Design McLean, VA: $127,500 - $145,500 for Pr. Associate, Design Richmond, VA: $115,900 - $132,200 for Pr. Associate, Design New York, NY: $139,100 - $158,700 for Pr. Associate, Design San Francisco, CA: $139,100 - $158,700 for Pr. Associate, DesignThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.