Monitors daily work operations and provides direction and guidance to individual contributors to achieve unit or project goals.
Review complaint communications and assess for regulatory compliance, reportability, and potential impact to patient safety and business operations.
Apply clinical knowledge, as related to product application, to evaluate identified complaints. Investigate complaints by gathering sufficient data from clinical staff, field representatives, internal employees, and laboratory analysis.
Participate in development and modification of regulator decision models with changes in product advances/therapies to uphold consistent compliance with government mandated regulations (domestic & international).
Author/Approve Medical Device Reports (MDRs), MedWatch, Vigilance, and other regulatory reports, ensuring timely transmission to the appropriate regulatory authorities.
Apply codes to events to facilitate product performance records. Review coding and investigations with engineering, laboratory, and other internal staff.
Compose written communications detailing the clinical observation, investigation and/or product analysis, and corrective actions, as applicable, to physician and other end use customers.
Interprets and executes policies that affect work processes and personnel within the assigned organizational unit.
What We’re Looking For:
Bachelor's degree in: Chemical, Industrial, Electronic, Biotechnology, Electromechanical Engineering, Nursing, Pharmacy, Medical Doctor or Related Field.
English Level desired: C1 or above.
Experience: 6 years of related or applicable experience or an equivalent combination of education and experience.