Responsibilities:
- Oversee the installation and implementation of F5's security as a service solution for Fortune 500 and Global 2000 companies.
- Proactively anticipate customer needs and facilitate project success.
- Act as the primary representative between our customers and F5.
- Collaborate with Engineering/Product teams to develop technical solutions and automation tools to improve product capabilities.
- Create and review documentation and processes related to recurring incidents, new standard operating procedures, knowledge transfer materials, etc.
- Collaborate with peers, managers, and team members across the organization to solve problems, develop new processes, and build efficient systems.
Requirements:
- Experience in Web Application Firewall, Bot Defense, API Security, DDOS, Reputation Service, and Multi Cloud networking.
- CCNP or equivalent experience in network troubleshooting (routing, subnetting, network tools, etc.)
- Familiarity with industry-standard tools like Wireshark, Charles, Fiddler, packet capture, and TCP Dump
- Deep understanding of Linux Systems
- Experience with at least one of the Cloud Platforms (AWS, Azure, GCP)
- Knowledge/hands-on experience with Kubernetes.
- Knowledge/hands-on experience with Terraform/Ansible.
- A working knowledge of virtual machine or container technology (VMware, KVM, OpenStack, Docker) is a plus.
- Preference for candidates with experience with various scripting languages (bash, python, etc.)
- Experience working with major Load Balancers and Network devices.
- Preference for candidates with experience with Content Delivery Networks and reverse proxy.
- Bachelor's degree in computer science, Information Systems, or related engineering discipline, OR equivalent industry work experience.
- Certification is preferred but optional based on the level of experience.
- A customer-centric attitude and the ability to communicate well at all levels of an organization.
- Ability to work in a very fast-paced environment and communicate effectively.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.