Citi Group SSO Account Manager - VP Hybrid 

United States, Florida, Tampa 

283269206

The overall objective of this role is to facilitate the clearance, settlement and investigation of client securities and derivatives transactions.Responsibilities:

• Identify project resources, monitor work and budget, and mitigate risks.
• Ensure satisfactory completion of daily project operations in backing of existing and new clients, including all regulatory requirements.
• Develop, implement and track appropriate KPIs (key performance indicator) and SLAs (service level agreement) for the group.
• Recommend and implement new systems and enhancements to securities processing procedures.
• Provide an in-depth analysis and develop solutions to issues related to securities processing or hedge fund activities.
• Conduct discovery and due diligence activities with clients to meet their needs.
• Assess service quality and identify areas for improvement.
• Advise and coach new/lower level personnel.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup , its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of relevant experience.
• Subject matter expert in at least one area of Securities and Derivatives processing.
• Advanced knowledge of hedge funds activities including calculation of Net Asset value (price), recording of corporate actions, reconciling cash and holdings, and pricing of securities
• Consistently demonstrates clear and concise written and verbal communication skills.

Education:

• Bachelor’s/University degree or equivalent experience.
• Master’s degree preferred.

Anticipated Posting Close Date:

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