What you'll do...
What you'll do:
Leadership & Strategy:
- Develop and execute the strategic vision for End-User Compute, integrating both OS and Hardware engineering to deliver a seamless user experience.
- Lead a team of engineers responsible for the design, deployment, and management of end-user operating systems (Windows, macOS) and hardware (desktops, laptops, mobile devices, AR/VR, IGEL, VDI, and peripherals).
- Drive continuous innovation in end-user platforms, including device management, software distribution, security, and user interface optimizations.
- Foster a collaborative culture within the engineering teams, encouraging innovation, agility, and a customer-first mindset.
Operating Systems Engineering:
- Oversee the architecture, configuration, and maintenance of enterprise OS environments, ensuring that they are optimized for performance, security, and scalability.
- Lead the design and development of customized OS images and configurations to meet diverse enterprise needs across different departments (personas) and geographies.
- Ensure smooth integration of endpoint management tools (e.g., SCCM, JAMF, Intune) to streamline OS deployments, patch management, and application delivery.
- Develop best practices for OS lifecycle management, including updates, patches, and retirement of legacy systems.
Hardware Engineering:
- Manage the full lifecycle of hardware engineering, from evaluation and procurement to deployment and end-of-life disposal.
- Partner with vendors and suppliers to stay ahead of technology trends, evaluating new hardware solutions that enhance productivity and user satisfaction.
- Ensure hardware platforms meet the needs of diverse user groups, considering factors such as performance, ergonomics, and security.
- Collaborate with procurement teams to manage hardware inventory, drive cost efficiency, and maintain a reliable supply chain for all end-user devices.
Security & Compliance:
- Partner with the cybersecurity team to ensure end-user compute platforms adhere to security best practices and compliance regulations (e.g., data encryption, endpoint protection).
- Ensure hardware and OS environments are compliant with internal policies, regulatory requirements, and industry standards.
- Proactively identify and mitigate security vulnerabilities through rigorous testing and monitoring.
Operational Excellence:
- Drive continuous improvement initiatives across OS and Hardware Engineering to enhance user productivity, system reliability, and operational efficiency.
- Develop and monitor KPIs to measure team performance, user satisfaction, and platform stability, reporting regularly to executive leadership.
- Collaborate with cross-functional teams (Networking, Security, Cloud, Support) to deliver integrated, high-performing digital experiences.
- Provide technical leadership and mentorship to engineering teams, ensuring they stay abreast of industry trends, emerging technologies, and best practices.
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see
The annual salary range for this position is $160,000.00-$320,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock
Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area and 8 years’ experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies. Option 2: 10 years’ experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies. 5 years’ supervisory experience or experience leading cross-functional teams.
Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America