Uber UX Researcher II - FinTech Fixed term contract 

United States, West Virginia 

282107535

What You Will Do

• Design and conduct qualitative and quantitative research, including usability studies, interviews, field observations, and data analysis.

• Utilize internal logs and external data sources to gain a comprehensive understanding of critical issues.

• Identify new opportunities through innovative research methods and co-design sessions to shape product roadmaps and strategy.

• Synthesize and communicate research findings to influence product and business decisions.

• Adapt and innovate research methodologies to align with product needs.

• Collaborate with teams to ensure Uber’s products provide seamless experiences across various services, such as rides, food delivery, and couriers.

• Build organizational knowledge to enhance the experiences of both users and employees worldwide.

Basic Qualifications

• BA/BS degree in Human-Computer Interaction, Human Factors, Psychology, Computer Science, Anthropology, Communications, Information Science, Sociology, UX Design, or a related field.

• 2+ years of professional experience conducting user research.

Preferred Qualifications

• MS or Ph.D. in HCI, Psychology, Human Factors, Computer Science, or a related field.

• Strong command of research methodologies, data analysis, and statistical significance testing.

• Proven ability to drive impactful research programs that influence product and design decisions.

• Experience conducting research in diverse global markets.

• Experience working with external research vendors, translators, and transcription services.

• Ability to travel within Europe, India, and the United States as needed.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .