Cisco Automation Software Consulting Engineer 

United States, North Carolina, Cary 

280585335

Who You'll Work With

As part of this team, you will work directly with our customers and gain hands-on experience and exposure to their networks. You will collaborate on a variety of projects that have a real impact on our nation’s security. We will value your ideas and perspective on how to get things done. You will work on network infrastructures and help deliver business and technology solutions from data, security, mobility, and cloud.

Who You Are

• Thought leader; collaborates cross-functionally with internal stakeholders to showcase the value of Cisco services and solutions to customers
• Drives customer technology transitions, influencing solution architectures and services
• Builds customer simulations to resolve/validate complex problems and compatibility issues
• Leads creation and dissemination of technical collateral, intellectual capital, documentation and knowledge transfer
• Provides technical expertise and escalation support in documenting and resolving technical problems found in products and solutions
• Based on project requirements, consult and work with customers and Cisco stakeholders to plan, design, install, configure, integrate and/or optimize Cisco’s suite of products, services to accelerate business outcomes
• Translate business requirements into solution design
• Mentors and develops others
• Individual contributor

Role & Responsibilities

• Understand customer requirements
• Connects with Cisco internal stakeholders, customers, and partners across functions and boundaries to achieve significant results. Earns the confidence of Cisco leaders and customers and can use the confidence to achieve results
• Has a global impact
• Decisions impact the achievement of customer, operational, program or service objectives
• Contribute effectively to Customer Problem Resolution, Innovation, Engineering Engagement, Intellectual Capital, and Talent Development
• Performs analysis of medium-complexity software designs
• Provides ad hoc systems/product knowledge transfers
• Assists in generating standard project documentation, including software design and test plans
• Programming and implementation of software automation solutions for networks
• Builds simulated networks in test labs to debug, QA, and resolve compatibility issues
• Contributes to Virtual Teams
• Assists in executing project delivery, including software development, implementation, QA, and acceptance testing
• Assists customers with the deployment of medium complexity tools and related Network Management Systems
• Initiates reviews of ideas and technical objectives within and across Services. Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed by management and through consultation from a relatively long time perspective for results
• Works independently, with guidance in complex situations only. Able to lead some projects or programs within a function

Minimum Qualifications

Please note, if selected to interview, you will be given a technical assessment during the initial phase of the interview process. The assessment captures the level of proficiency for each skill and will assist us with understanding which are new skills and which ones you have mastered.

• Experienced with Docker, Linux, Kubernetes, and Networking Concepts
• Experience with software integration with Web Service APIs (SOAP/REST), XML, JSON, and NETCONF
• Ability to apply critical thinking to function effectively in ambiguous circumstances
• Successfully communicates difficult concepts. Guides, influences and persuades others either internally and externally
• Excellent written and verbal communication skills
• Cisco DevNet certification is preferred

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)