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Ebay Sr. Accessibility Product Manager SME 
Canada, Ontario, Toronto 
280267407

Today

What you will accomplish:

  • Integrate accessibility into the development process by working closely with product teams including design, design systems, engineering, research, content, and product management

  • Collaborate and partner with Regulatory and Legal partners to oversee and manage the compliance with the European Accessibility Act (EAA) for eBay websites and mobile apps

  • Develop and manage relationships with external suppliers to support accessibility initiatives

  • Assist in creating and implementing accessibility standard processes and guidelines within the product development process

  • Support the small accessibility team with day-to-day tasks and activities (ad hoc reviews, managing audit findings, active on Slack channels, etc.)

  • Develop and manage key performance indicators (KPIs) to measure and report on accessibility progress

  • Define scope for regular audits and assessments to ensure ongoing compliance and identify potential issues

  • Promote awareness and understanding of accessibility issues within eBay

  • Organize and lead training sessions or workshops to educate teams about accessibility standards and practices

What you will bring:

  • Bachelor’s degree or equivalent experience in a relevant field (e.g., Computer Science, Human-Computer Interaction, Accessibility, or related area) or equivalent practical experience

  • Proven experience in accessibility product management or a related role, with a solid understanding of WCAG and EN 301 549

  • 5+ years directly in the accessibility space

  • Familiarity with accessibility tools, assistive technology, and software for testing and monitoring compliance

  • Strong analytical skills and the ability to translate data into actionable insights

  • Proactive and self-motivated with the ability to work independently and manage competing priorities

  • Excellent communication skills, with the ability to convey sophisticated accessibility concepts to a diverse audience

  • General can-do attitude with a “let’s figure it out” approach

  • IAAP certification, Experience with PDF remediation (or vendor engagement for the same), and Multilingual is a plus

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