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In this role, you’ll become a product expert, showcasing the best solutions to meet our customers' needs, and serve as a Service Ambassador, creating outstanding service experiences in our local retail stores.
What you will be doing
Engage with customers to provide a welcoming and informative shopping experience.
Promote and demonstrate products to enhance customer understanding and drive sales.
Maintain knowledge of product features, benefits, and promotions to answer customer inquiries effectively.
Collaborate with the retail team to execute visual merchandising standards and maintain store appearance.
Collect and relay customer feedback to management to help improve service and product offerings.
Meet and exceed sales targets and KPIs as set by management.
What will help you succeed
A genuine interest in or knowledge of consumer electronics.
Strong communication skills.
A positive and enthusiastic demeanor that can engage and excite customers about Sony’s products.
A willingness to learn independently or through others.
Benefits you will have
Medical benefits
Public holiday replacement leave
Monthly performance incentive, AWS and variable bonus
Special staff purchase rates
Corporate social responsibility time off for 1 day each year to volunteer for a charity of your choice
Milestone gifts
Wellness activities to promote healthy lifestyles
Curated training programmes to encourage continuous professional development
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