What You'll Do- Account Management: Be the main point of contact at the HQ level for your Enterprise accounts. You will build long-term relationships with our key accounts, ultimately growing their financials, marketing efforts, engagement, and satisfaction. You’ll be a key influence in their delivery business.
- Growth: Develop plans in conjunction with your Enterprise accounts to grow their business through adding locations (i.e. locations deployment, expansion support), experimenting with new business models (eg. dark kitchens), or growing same-location sales (eg. effective marketing, menu optimization).
- Analysis: Quantify everything you do. Use data-driven decision-making to understand the performance of initiatives to ensure you are successfully prioritizing those with the highest return on investment.
- Commercial Management: Lead commercial discussions with Enterprise partners to build sustainable long-term partnerships.
- Partner with internal teams: Work closely with stakeholders in internal teams both in Spain (e.g. local Account Managers) and globally (eg. Product, Support, Courier Operations) to drive nationwide actions on your Enterprise accounts, address problems, and ensure that feedback received is used in improving our product and operations.
- Act as an ambassador of Uber Eats’ mission, brand, and product.
Basic Qualifications- 6-8 years experience with exposure to relationship/partnership management, be it in consulting, investment banking, account management, project management role, partner success in a large business, or growing a startup - we will consider a range of backgrounds.
- Proficient Spanish is required
- Meticulous approach: Data-driven decision-making mentality and sound commercial judgment through analytical thinking to assess partner performance and financial viability. Sophisticated Excel modeling skills are necessary, and SQL knowledge is advantageous.
- Highly autonomous & proactive: able to work with minimal oversight, and to move forward from issues management to push growth initiatives and projects that will contribute to our partners and help them fulfill their potential on Uber Eats. You can take initiative and easily adapt to a constantly changing work environment.
- Ability to build strong relationships with external partners as well as internal stakeholders, supported by good communication and social skills. You can persuasively communicate recommendations and optimally champion your partners’ needs.
- Phenomenal project manager skills who can develop meticulously detailed KPI improvement plans in collaboration with enterprise partners and then deliver them to plan regardless of any surprises or ambiguity along the way.
- Problem-solving skills: When you see a problem, you work hard and think out of the box until you fix it.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .