Bank Of America Consumer Product Strategy Analyst III – Business Intelligence Fraud Claims 

United States, Texas, Plano 

279677807

This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

Responsibilities:

• Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

• Leads coordination of the production of product performance reports and updates for senior management

• Analyze complex data to provide insights into incoming and loss trends or identify potential problems

• Develop Adhoc reporting for Consumer Card Products and Channels

• Identify process improvements and efficiencies via data analysis

• Deliver accurate metrics related to fraud and claim activity

• Validate the integrity and quality of data required for performing analysis

• Partner with claims, policy, strategy, and product teams to deliver data insights and analysis that inform critical decisions and help achieve goals.

Required Qualifications:

• Strong analytical experience (Data Mining, Report Development, Reporting, Presentation, etc.)

• Proficient in SAS/SQL and Excel

• Strong quantitative, critical thinking, and analytical skills

• Ability to communicate and interact with a high degree of professionalism with executive level personnel across the business

• Ability to work independently as well as part of a virtual team

• Innovative mindset with the ability to challenge the status quo

• Ability to proactively identify, analyze, and improve upon existing processes for optimization and to meet deadlines

Desired Qualifications:

• 3+ years of fraud experience and/or 3+ years of analytical experience with a Payment card /Retail Bank background

• Bachelors degree in a quantitative discipline such as mathematics, statistics, operations research, finance, business, or analytical field, or equivalent work experience

• Advanced analytical and quantitative skills with demonstrated ability in using data and metrics to identify root causes

• Basic understanding of 1st and 3rd party fraud (claims to charge-off timing, chargeback recovery rights, etc.)

• Tableau, MicroStrategy, Python, Hadoop, Pyspark

Skills:

• Business Analytics

• Business Intelligence

• Data Quality Management

• Fraud Management

• Monitoring, Surveillance, and Testing

• Collaboration

• Data Visualization

• Oral Communications

• Problem Solving

• Written Communications

• Analytical Thinking

• Critical Thinking

• Data and Trend Analysis

• Innovative Thinking

1st shift (United States of America)