- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Advanced degree or professional certifications (e.g., PMP, ITIL, AWS, CCNP) preferred.
- Experience:Significant experience in technical program management, with a focus on datacenter infrastructure projects. Proven track record of successfully supporting, cross-functional initiatives from concept to delivery.
- Technical Skills:Some knowledge of datacenter technologies, around server hardware, networking protocols, storage systems, virtualization platforms, and cloud computing services.
- Project Management:Strong project management skills, including the ability to define project scope, schedule, cost, and track progress against milestones. Proficiency in project management tools (e.g., VISIO, Microsoft Project, Excel) is desirable.
- Communication:Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders. Experience presenting to leadership and facilitating meetings from supportability standpoint.
- Analytical Skills:Strong analytical and problem-solving skills, DMAIC experience, with the ability to analyze data, identify trends, and make data-driven decisions to optimize datacenter efficiency and performance.
- Collaboration:Proven ability to collaborate effectively with diverse teams and stakeholders across organizational boundaries. Experience working in agile or scrum methodologies is beneficial.
- Adaptability:Ability to thrive in a fast-paced, dynamic environment with changing priorities and tight deadlines. Flexibility to adapt to evolving business needs and technology trends.
- Passion for Innovation:Enthusiasm for exploring new technologies, methodologies, and best practices to drive innovation and continuous improvement in datacenter operations.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.