Proposal Management & Coordination
- Own the end-to-end RFP response process, from initial intake through submission and follow-up
- Maintain and manage the RFP calendar, tracking deadlines and coordinating resources across multiple concurrent proposals
- Conduct go/no-go analysis for incoming RFPs, assessing strategic fit and win probability
- Develop and maintain proposal templates, boilerplate content library, and response databases
- Coordinate with Sales, Legal, Product, Engineering, Security, and Compliance teams to gather accurate, comprehensive responses
Content Development & Quality Assurance
- Write, edit, and refine proposal content to ensure clarity, accuracy, and alignment with customer requirements
- Translate technical cybersecurity capabilities and legal terms into clear, persuasive language
- Ensure all proposals maintain consistent messaging, branding, and compliance with company standards
- Review and update standard security questionnaire responses, NDAs, and other routine documentation
- Conduct quality reviews of all proposals before submission
Legal & Compliance Focus
- Partner closely with Legal team members to ensure accurate representation of contractual terms, SLAs, and liability provisions
- Maintain up-to-date knowledge of relevant compliance frameworks (SOC 2, ISO 27001, GDPR, CCPA, etc.)
- Coordinate responses to security assessments and compliance questionnaires
- Support contract negotiations by providing proposal-related documentation and clarifications
Process Improvement & Knowledge Management
- Continuously improve RFP response processes, tools, and timelines
- Maintain a comprehensive knowledge base of product capabilities, security controls, and compliance certifications
- Conduct win/loss analysis and implement lessons learned
- Train team members on RFP best practices and tools
- Track and report on RFP metrics, including volume, win rates, and response times
Experience
- 5+ years of experience in proposal management, preferably in B2B SaaS, technology, or cybersecurity industries
- Proven track record of managing complex, multi-stakeholder RFP responses
- Experience working with or within legal departments on commercial contracts and agreements
- Demonstrated success in winning competitive enterprise deals through excellent proposal submissions
Skills & Knowledge
- Exceptional written and verbal communication skills with the ability to synthesize complex information
- Strong project management skills with the ability to manage multiple deadlines simultaneously
- Understanding of cybersecurity concepts, compliance frameworks, and enterprise software procurement processes
- Proficiency with proposal management tools (RFPIO, Loopio, or similar) and CRM systems (Salesforce preferred)
- Advanced skills in Microsoft Office Suite and/or Google Workspace
Education
- Bachelor's degree required; advanced degree in Business, Law, Communications, or related field preferred
- Professional certifications in proposal management (APMP) are a plus
Preferred Qualifications
- Experience in cybersecurity or enterprise software companies
- Knowledge of common security frameworks and certifications (SOC 2, ISO 27001, FedRAMP, NIST)
- Understanding of SaaS business models and metrics
- Experience with legal contract terminology and standard commercial terms
- Familiarity with public sector procurement processes
- Technical writing background or certification
Key Competencies
- Attention to Detail: Meticulous approach to ensure accuracy in all proposal content and compliance with requirements
- Collaboration: Ability to work effectively with diverse teams including legal, sales, technical, and executive stakeholders
- Time Management: Excellence in prioritizing tasks and meeting tight deadlines without compromising quality
- Strategic Thinking: Ability to understand customer needs and position our solutions effectively
- Adaptability: Comfort working in a fast-paced environment with changing priorities
- Customer Focus: Strong commitment to understanding and addressing customer concerns and requirements
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