Airbnb Senior Program Manager 

United States 

278077510

The Difference You Will Make:

This role is responsible for delivering new products that improve operational performance across a portfolio of solutions that make Airbnb a safe and reliable platform. You will be the primary interface between design, product, engineering, data science, and operations.

A Typical Day:

• Lead complex cross-functional teams and manage multiple programs simultaneously, ensuring successful delivery while navigating ambiguous situations.
• Collaborate closely with leadership to establish and maintain strategic alignment, communicate project status, and manage expectations.
• Develop and execute program plans and schedules (i.e. identify risk, critical path, and drive delivery) to achieve targeted performance metrics that align with executive-level expectations.
• Be curious, anticipate and navigate obstacles and skillfully negotiate changes with cross-functional stakeholders at every stage from early concept through to launch.
• Assess business and organization risk to make trade-off recommendations.
• Close the loop - track and measure your outcomes and adapt and learn quickly from failure.
• Independently produce and revise documents and presentations that are executive ready.
• Build great relationships and can drive alignment across large cross-functional teams
• Learn how products are built and run, and distill complex systems and processes into simple written and verbal communications

Your Expertise:

• 10+ years of experience driving complex cross-functional programs
• Bachelor's degree in Engineering, Operations, or Sciences preferred
• Professional Program Management certification preferred
• Expertise with project management tools such as Confluence, Jira, Smartsheets, and Asana
• Strong understanding of project management and maturation fundamentals
• Excellent communication, engagement, and senior leadership influence skills
• Experience working in a highly cross-functional environment where communication with multiple groups and stakeholders is imperative
• Proven track record of launching complex products in highly constrained environments through various scopes of the product development lifecycle
• Phenomenal problem-solving skills
• Detail-oriented and able to understand the bigger picture by using technical expertise and problem-solving abilities to identify and manage blocking issues
• Excellent at connecting the dots across initiatives and ensuring cross-functional teams are focused on delivering what matters most