Microsoft Critical Environment CE Operations Manager 

Canada, Ontario, Toronto 

276511065

Required Qualifications:

• High School Qualification or equivalent AND 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)

  • OR equivalent experience.

Other Requirements:

This role requires the ability to meet Microsoft, customer, and/or government security screening requirements. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• The successful candidate must be able to obtain Reliability Status screening from a duly authorized department or agency of the Government of Canada. This process includes but is not limited to:
  • Verification of identity, background, education, professional credentials, personal and professional references, credit check, and criminal background check.
  • Reliability Status screening may also require a security questionnaire and security interview. Useful links:

To obtain the requisite clearance within required timelines, applicants must have a stable residency history. Microsoft will work with individuals on a case-by-case basis to determine if the requisite clearance can be obtained within required timelines. Please note that the clearance process is governed by the respective authorized department or agency of the Government of Canada.

Additional or Preferred Qualifications:

• 5+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND 5+ years experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) AND Experience managing budget $500k+
• Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCP.
• Experience working on large scale CE projects andoperation of IT infrastructure (Servers, SANs, Networking, etc.)

Data Center Operations Management M4 - The typical base pay range for this role across Canada is CAD $85,600 - CAD $158,400 per year.

Find additional pay information here:Microsoft will accept applications forthe role untilFebruary 18, 2025.

• Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services
• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters;Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations
• Maximize Critical Environment (CE) availability to ensure optimal operational efficiency;Reduce high-impact and human-error Critical Environment (CE) incidents year over year
• Deliver on cost/energy efficiency initiatives;Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
• Establish and enhance working relationships and engagement with our Engineering Groups (EGs), and business partners
• Work with regional and global peers to share and build best practices across the entire datacenter portfolio.