Being the cybersecurity partner of choice, protecting our digital way of life.
Your Career
In this role, you will be responsible for providing daily support to Distributors and Distribution Business Managers (DBMs), ensuring smooth order processing, and managing critical issues. You will collate QBR data, facilitate distribution enablement, and bridge communication gaps between Palo Alto Networks and Distributor operations. Additionally, you will oversee special
projects, manage the Distributor playbook, and handle automation integration. This role also involves managing the onboarding and offboarding process for Distributors, administering Performance Improvement plans, and providing training and enablement. You will be responsible for annual compliance reviews and feedback on Partner data, as well as directly managing selected small Distributors and countries directly.
Your Impact
- Provide daily support to Distributors and DBMs, ensuring efficient order processing and resolving critical issues promptly.
- Collate QBR data for the allocated region/DBM, providing valuable insights for
business growth. - Facilitate distribution enablement by providing contextual data to help build
opportunity pipelines. - Bridge communication gaps between Palo Alto Networks and Distributor operations, ensuring smooth collaboration.
- Manage special projects related to distribution, ensuring successful implementation and completion.
- Oversee the Distributor playbook, ensuring it is up-to-date and aligned with business objectives.
- Manage automation integration projects, ensuring seamless integration with
Distributor systems. - Handle the onboarding and offboarding process for Distributors, ensuring compliance with company policies and procedures.
- Administer Performance Improvement plans in alignment with DBMs, ensuring
continuous improvement. - Interpret programme changes and document potential impacts and risks for effective decision-making.
- Assist the DBMs in providing training and enablement to Distributors, ensuring they have the necessary knowledge and tools to succeed.
- Review EMEA and LATAM annual compliance data and provide feedback on Partner data, ensuring adherence to requirements.
- Directly manage selected small Distributors and countries, fostering strong
relationships and driving business growth.
Your Experience
Bachelor's degree in Business Administration, IT, or a related field.
Proven experience in Distribution.
Strong knowledge of order processing and distribution operations.
Excellent problem-solving skills, with the ability to handle and escalate critical issues effectively.
Proficient in collating and analyzing data, with a keen eye for detail.
Strong communication and interpersonal skills, with the ability to bridge
communication gaps.Project management experience, with the ability to manage multiple projects
simultaneously.Familiarity with automation integration and distribution enablement.
Ability to interpret programme changes and assess potential impacts and risks.
Experience in training and enablement, with a focus on driving performance
improvement.Strong organisational and time management skills, with the ability to prioritise tasks effectively.
Fluency in English, additional languages are a plus.
Willingness to travel as required.
All your information will be kept confidential according to EEO guidelines.
