Applied Materials AGS Training Services Technical New Product NPI Instructor – E3 

United States, Texas, Austin 

275959729

Job Description Summary

• Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience. Semiconductor manufacturing equipment experience is preferred.

Austin, TX or Santa Clara, CA

Key Responsibilities

• Develops and delivers technical training classes covering theory and hands-on skills on advanced semiconductor manufacturing equipment
• Presents technical training in house and at customer sites, focusing on specialized / customized courses; requires both domestic and international travel; manages classroom/lab activities to assure fulfillment of course objectives; presents and practices safety per procedure; may train during off shift and/or weekends as assigned.
• Maintains product technical knowledge sufficient to prepare and present defined product courses; disseminates new information to staff; completes certification on multiple platforms and/or processes to include safety modules; actively certifies others; establishes new certification requirements.
• Utilizes Technical Publications and System Product Business Groups to maximize technical documentation efficiencies; creates and augments documentation to fill gaps in released materials; evaluates instructor performance; trains others in standard course developmentprocess/InstructionalSystem Design (ISD); responsible for course design approval.
• Provides technical expertise and troubleshooting skills to assist with system repairs; ensures system functionality can support course objectives; ensures all safety retrofits are installed on the training systems.
• Demonstrates knowledge and understanding of the Global Technical Training organization and operations and the AGS organization; informs customers of additional GTT courses/products available; assists marketing in building customer relationships and selling GTT products; analyzes customer issues/needs to determine future training opportunities; presents total training solutions for customer needs.
• Provides coaching and leadership to other instructors; serves as mentor to less experienced instructors for class delivery, technical development, and certification; anticipates, prevents, and resolves customer satisfaction issues.
• Manages multiple projects of diverse scope and complexity; directs project team members.
• Alpha Site support to Engineering in house or on an engineering tool. Provides review of ECO's and communications to the field
• Supports GPS in the generation of training documents.
• Develops new procedures and Best Known Methods
• First chamber Build. Work with Engineering and Manufacturing; participate on New Product final test
• Develop technical materials
• Observe technical activities to determine operating procedure and detail.
• Interview personnel to become familiar with products & methods
• Study tech docs to integrate a technology, operating procedure, production sequence and detail.
• Review published materials and recommend revisions.
• Communicates with BUs to obtain current product information for courses updates.

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

Bachelor's Degree

4 - 7 Years

Full time

Assignee / Regular

$80,000.00 - $110,000.00