Wells Fargo Process Engineering Associate 

India, Telangana, Hyderabad 

274797576

In this role you will:

• Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
• Complete operational activities while minimizing risks under established policies
• Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
• Receive direction from managers and exercises judgment within defined policies and procedures
• Escalate questions and issues to more experienced roles
• Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
• Identify information and services to meet customers financial needs

Required Qualifications:

• 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 6+ months of experience interacting with people, demonstrated through work, military, or education
• Military experience (transitioning military service member, reserve military service member or a veteran) and currently enrolled in a college or university program

• Customer service focus with experience handling complex transactions across multiple systems
• Ability to educate and connect customers to technology and share the value of mobile banking options
• Ability to interact with integrity and professionalism with customers and team members
• Experience working with others on a team to meet customer needs
• Cash handling experience
• Ability to follow policies, procedures, and regulations
• Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
• Well-organized, independent and able to prioritize in a fast-paced environment
• Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
• Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

Job Expectations:

• Ability to work a schedule that may include most Saturdays
• This position is not eligible for Visa sponsorship

• 9990 S Military Trl,BOYNTON BEACH, FL 33436
• 8768 Boynton Beach Blvd.,BOYNTON BEACH, FL 33472
• 120 N Dixie Hwy,LAKE WORTH, FL 33460-3360
• 1500 W Lantana Rd.,LANTANA, FL 33462-1592
• 4901 S Military Trl,GREENACRES, FL 33463
• 7575 Lake Worth Rd,LAKE WORTH, FL 33467
• 1662 S Congress Ave,PALM SPRINGS, FL 33461
• 200 N Congress Ave,BOYNTON BEACH, FL 33426-4212
• 8945 Hypoluxo Rd,LAKE WORTH, FL 33467
• 10845 South Jog Road,BOYNTON BEACH, FL 33437
• 6350 Lake Worth Rd,LAKE WORTH, FL 33463-3006
• 1600 S Federal Hwy,BOYNTON BEACH, FL 33435

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.