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Bank Of America Software Engineer II - GBS 
India, Telangana, Hyderabad 
274341772

01.04.2025

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  • Ensure the Servicenow support is provided in line with organization Controls.
  • Support and maintain the ServiceNow platform in alignment with the strategy.
  • Enforce Support standards for servicenow.
  • Review and evaluate demand for fit and alignment to products and identify complex features requiring additional due diligence.
  • Provide input to and sign off on solution design for complex features.
  • Adhere to ServiceNow quality control processes and routines.

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:B.E/BTech Comp Science, M.C.A

: 6 years – 9 years

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  • Experience in ServiceNow Platform operations.
  • Experience in highly regulated IT lifecycle management, including system security, auditing, data processing and analytics, software development methodologies, and technology transitions.
  • Experience building and managing IT solutions, including integrating multiple services in ServiceNow or other cloud technologies.
  • Experience supporting ServiceNow integrations for security, risk, and compliance.
  • Experience leveraging MID servers for integration and automation.
  • Experience with front-end technologies like HTML, CSS, and JS.
  • Experience with custom REST/SOAP APIs (web services).
  • Experience with ServiceNow Discovery and other Configuration Management Database (CMDB)population toolsets.
  • Experience with CMDB design and implementation.
  • Experience with ITIL Operations Application design and implementation (incident, problem, change, service request, etc.).
  • Experience gathering and analyzing system requirements.

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  • ServiceNow certified implementation specialist (CIS).
  • ServiceNow certified application developer (CAD).

:11.30 am – 8.30 pm


:Chennai and Hyderabad