Wells Fargo Securities Operations Representative - Cost Basis Processing 

Philippines, Caloocan 

271582178

In this role, you will:

• Perform various operational tasks on complex securities that require general knowledge of unit functions and systems
• Support securities operations
• Identify ways to improve the overall process
• Perform moderately complex duties such as processing, researching inquires and reconciling transactions
• Review time sensitive documents
• Receive direction from supervisor and coordinate situations involving other departments
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 2+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Financial services experience or a combination of the following: customer service, operations, financial services, accounting, business processing, analytical, financial, clerical, or call center
• Preferred but not required: Brokerage Operations experience, Tax Reporting/Cost Basis experience and Corporate Actions experience
• Extensive Microsoft Excel spreadsheets experience related to importing, exporting, and manipulating data with the use of formula and coding.
• Strong attention to detail and accuracy skills.
• Ability to read, analyze, and interpret documents/reports.
• Amenable to permanent night shift schedule and onsite reporting in Five Neo Building BGC Taguig City.

Job Expectations:

• Perform a variety of operational tasks for requests related to client's cost basis information that requires general knowledge of unit functions and systems.
• Complete tasks on a given Service Level Agreement and Meets or Exceeds Quality standard every review period.
• Review and resolve time sensitive and/or less complex to moderately complex requests/complaints.
• Handle critical production or escalation issues.
• Research cost basis related inquiries.
• Initiate/Suggest process improvement ideas to increase efficiency.
• Other AD HOC tasks given by TL/OM.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.