Walmart Software Engineer III 

United States, California, Sunnyvale 

271097913

• Incident triage, Escalation and Resolution: Triage site-impacting production issues by quantifying impact, severity and urgency, analyzing systems for quick remediation, engaging the right teams for recovery [Reduce MTTE – Mean Time to Engage], and focusing on immediate restoration [ Reduce MTTR – Mean Time to Restore] of large-scale enterprise systems.

• Alert, Monitoring, Log analysis: Detect and analyze monitoring graphs and alerts to identify systems causing production impacts with various tools like Grafana, Prometheus, MMS, Service Now, JIRA, Dynatrace, Splunk etc [Reduce MTTD – Mean Time to Detect].

• Enhance Alerting solutions: Design and implement JavaScript for the integration of alerting tool with service API endpoints with various tools like ServiceNow, Spotlight, Splunk, and xMatters.

• Requires knowledge of: Monitoring and alerting tools; Monitoring metrics and key performance indicators (for example, availability, MTBF, MTTR); SLIs and SLOs (for example, request latency, availability, error rates, saturation); Distributed tracing; Alerting logic. To demonstrate awareness of the metrics used to monitor software or system performance.

• Steps to perform correct analysis on the issues and engage correct teams for CPC, Dependent downstream services and Platform teams.

• To handle Deployments. Streamline the deployments process and handle the responsibility as a single team. Understand and explore Post validations and back out steps to make app more resilient.

• Coordinate with platform teams for non-app releases like VM upgrades, DB Maintenance, and other component environment related tasks.

• Participate in rotating on-call duties and work across different time zone with a multi-national team

• Responsible for timely root cause analysis [RCA] of production issues.

• Develop reusable tooling and processes to drive and improve customer experience and lower operational costs.

• Understand DevOps Industry best practices

• Help teams to build highly Observable and Resilient systems

• Collaborate with developers to capture requirements and understanding pain points

• Build reusable tools, library, dashboards which can be used across DevOps/SRE teams

What you'll bring:

• Bachelor's degree in Computer Science, Engineering or related discipline

• 3+ years of hands-on related to SRE, Operations & Development experience with Java Script, Java , Restful services, Git, Maven, Jenkins, DevOps , Containerization, Docker, Kubernetes, Azure, Google cloud, Kafka, Azure Cosmos, Azure SQL, Mega cache CI/CD ,Prometheus, Grafana, Splunk etc.

• Automation and Self-healing: Demonstrate knowledge of scripting and software development for automation and self-healing of multi-cloud environments. Help enhance existing solutions by developing automation with Docker, Kubernetes and working with DevOps and Engineering partners.

• Excellent end to end technical understanding of core infrastructure, cloud services, platforms, and micro-services.

• Ability to effectively triage – be able to detect and determine symptom vs cause.

• Identify and drive continuous improvement efforts to reduce waste (eliminate, automate or streamline).

• Influence the design of system architecture and tactical solutions.

• Familiar with log centric tooling. Produce time series data and reusable dashboards for use both during and post event.