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Wells Fargo COO Business Risk Control Regulatory Oversight 
United States, North Carolina, Charlotte 
271073164

18.08.2024

About this role:

Participants have an opportunity to choose their career path through a competitive internship that may result in an offer into the 2-year rotational analyst program.

  • Control Management is a financial industry function that collaborates with and influences front-line business groups and functions through assessment and mitigation of operational risk across Wells Fargo. Program participants have the opportunity to work within Control Management to support one of the 15 Wells Fargo business divisions. Participants in program select rotation to engage in a variety of experiences to build a personal career path.
  • Enterprise Complaints and Remediation(ECR) brings together key functions from across the company that help customers when they have concerns or have beenadversely impacted.Enterprise Complaintsaddresses customer concerns, the Customer Remediation Center of Excellencehelps customers affected if operational breakdownsoccur, and the Customer Impact Assessment and Resolution Strategies team houses five specialized teamsthat deliver executive reporting, strategic communication,monitoringprogress toward keyobjectives, and more.These three business areas are supported by several shared function support teams throughrisk and issue governance, exam management, systems and technology support, capacity and site planning, procedures, learning, communications, data, analytics, and reporting.
  • Regulatory and Policy Affairs (RAPA) is responsible for Wells Fargo Regulatory Relations, theEnterprise ​PolicyOffice, Non-Financial Regulatory Reporting Governance, and the Office of Consumer Practices. The team focuses on ensuring an integrated and holistic approach to Wells Fargo’s regulatory, policy and governance activities and ensuring communication and coordination of engagements across multiple stakeholders​​.
  • Risk Transformation and Execution is the company’s primary operational risk and control identification and assessment tool used to assess operational, compliance and model risks. RCSA helps to demonstrate an understanding of risks and controls, reduce the cost of control by identifying duplicative and unnecessary controls, and provide confidence and assurance through change or during periods of stress. The team is dedicated to the governance and oversight of risk activities across the organization to ensure consistent execution and outcomes.
  • Sales Practices and Conduct Management is a front-line operation responsible for looking into reports of possible employee misconduct across Wells Fargo. The group analyzes trends and shares reporting and insights with business partners to support the company in managing conduct-related issues. The team leads the Insider Threat and Conflicts of Interest programs, helping to protect Wells Fargo resources and ensure employees are acting in the company’s best interests. It is also home to the Loudspeaker program, which strives to improve our customer and employee experience through the solicitation of employee input and ideas.

Eligible applicants will have an opportunity to learn more about the listed internship opportunities and interview for programs based on interest and availability.

In this role, you will:

  • Participate in formal internship program and workshop initiatives
  • Review various assignments to become familiar with policies and procedures for which answers can be quickly obtained, related to low-to-medium risk tasks and deliverables
  • Receive direction from managers in a matrixed environment and exercise independent judgment while developing understanding of compliance and risk management requirements for the supported area
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Ideal candidates for this role must have the following:

  • Ability to work in a fast paced, highly collaborative culture in both a face-to-face and virtual environment
  • Energetic self-starter who proactively takes initiative, remains curious and has a genuine interest in learning and growth
  • Possess leadership skills
  • Attention to detail
  • Effective verbal and written communication skills
  • Ability to prioritize multiple tasks
  • Ability to take on responsibility and accountability
  • Demonstrated ability to navigate regular feedback, coaching, and mentoring during your program
  • Have the ability to work in a fast-paced, highly-collaborative culture in both a face-to-face and a virtual environment

Some of the open positions would benefit from candidates with one or more of the following professional skills or certifications:

  • Data analytics, including experience in SQL, PowerBI, JIRA, SharePoint, and/or Tableau
  • Experience in Agile methodology
  • SIE Certifications
  • CAMS (Certified anti-money laundering specialist)
  • CRCM (Certified regulatory compliance manager)
  • CAFP (Certified AML and Fraud professional)

Summer 2025. 40 hour work week. Daily working hours based on business need.

Program Locations:

  • Charlotte, NC (CM, ECR, SPCM, RAPA, RT)
  • Dallas, TX (CM, RT)
  • Des Moines, IA (CM, ECR, RAPA)
  • Minneapolis, MN (CM, ECR, RAPA)
  • New York, NY (CM, RAPA)
  • Phoenix, AZ (CM, RAPA)
  • St. Louis, MO (RAPA)

Required Qualifications:

  • 6+ months of work experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

DesiredQualifications:

  • Currently pursuing a bachelor’s degree with an expected graduation between December 2025 – May/June 2026
  • Excellent verbal, written, and interpersonal communication skills
  • Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
  • Involvement in extracurricular enrichment activities through one or more of the following: volunteerism, student organization involvement, study abroad program(s), leadership position(s), non-profit involvement
  • Pursuing a bachelor’s degree in any of the following: Business Administration, Business Intelligence, Finance, Economics, Engineering, Statistics, Technology, Communication, Accounting, Mathematics, Analytics, Physics, Political Science, Pre-law, Government, Policy and Management, Computer Science, Management and Risk Management or related business field. All majors are welcome.
  • Knowledge and/or experience in the financial services industry
  • Demonstrated interest and/or experience in manipulating data and reporting, data visualization, and/or data insights

Job Expectations

  • Ability to travel 10% or more of the time

Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo. After submitting your application, please monitor your e-mail for future communications.

Pay Range

$20.00 - $45.00

future. Visitfor an overview of the following benefit plans and programs offered to employees.

  • 401(k) Plan
  • Paid Time Off
  • Parental Leave
  • Critical Caregiving Leave
  • Discounts and Savings
  • Health Benefits
  • Commuter Benefits
  • Tuition Reimbursement
  • Scholarships for dependent children
  • Adoption Reimbursement

31 Oct 2024


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.