Bank Of America Vice President Corporate Banking Support Specialist 

United Kingdom, England, City of Westminster 

270830569

Job Description:

London - UK

Job Title: Corporate Banking Support Specialist

Corporate Title: Vice President

General Support:

• Work with banking teams to understand work, prioritize deadlines, and engage partners to support clients
• Work with other members of the CBK Support Specialist team as coach and mentor to improve skills, facilitate learning, identify best practices, and evaluate overall approach to work and role
• Raise and manage process issues and potential improvements that help the business improve
• Work as member of key project teams to be a voice of the business
• Ensure performance metrics are met and exceptions are resolved within required timeframes. Rationalize expectations with partners where necessary
• VP role will be expected to manage a larger portfolio of work with more complexity than others

KYC Process & Data Support:

• Review reporting to understand where clients are in KYC process and provide regular updates to banking team. Each team member will monitor and understand the risks and business impacts of non-compliance with KYC processes, including restrictions and closures
• Validate and track changes to quarterly refresh population - partner with KYC support to review, challenge, and communicate the KYC refresh forecast
• Review internal RMTs as necessary
• Submit KYC extension requests for clients that are subject to either restriction or closure
• Support KYC Lift to Green process for clients that need to transact while in restriction
• Work with COS team members to synthesize client approach to improve overall relationship and eliminate client noise and impact
• Manage client coverage data across all systems ensuring GCI linkages are correct in core systems
• Review/remediate banker Scorecards for accuracy – ensure new clients are appropriately onboarded
• Complete data validation to ensure deal information is correct
• Review clients for appropriate activity and work with Bankers to determine if relationships with specific entities should continue (No Revenue Review)
• Drive the organization and recording of client contacts in appropriate systems of record
• Manage new GCI requests

Research & Support for Compliance Reviews:

• Support key compliance processes for the business including assistance and tracking with Client Activity Monitoring (CAM), Special Purpose Entity (SPE), Material Negative News (MNN), and Economic Sanctions

Required Skills

• Bachelor's degree or equivalent work experience
• Previous experience in a client facing or similar role in financial services or related industry
• Knowledge of AML CDD industry practices
• Conversant with regional business practices in AMRS, EMEA, or APAC related to AML CDD, Economic Sanctions, and Material Negative News
• Excellent interpersonal skills with emphasis on client focus, communication, and collaboration
• Thinks analytically and has outstanding collaborative problem solving skills
• Adept at coaching and helping others solve complex problems
• Adept to finding new approaches to improve overall work efficiency
• Demonstrates desire and willingness to help others, drive outcomes with little supervision.
• Excellent organizational skills, strong attention to detail, and ability to prioritize and manage competing priorities
• Proficiency using Microsoft PowerPoint, Excel, and Word

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
• Access to an Employee Assistance Program for confidential support and help for everyday matters
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.