As a Product Manager in Payments' Digital & Design organization, you will be an integral part of the team scaling the
Job Responsibilities
- Define and communicate a clear product vision and roadmap, setting measurable goals and tracking progress against key performance indicators
- Own, develop, and maintain a product backlog that enables development to deliver incremental customer value against the overall strategic roadmap and value proposition
- Launch new products and solutions on the developer portal, delivering cutting-edge developer experiences that set industry standards
- Integrate advanced technologies into the platform to enhance functionality and user engagement
- Deliver digital-native self-service capabilities to streamline onboarding and manage integrations efficiently
- Scale the developer portal as one of J.P. Morgan Payments' strategic platforms, driving growth and expanding its reach within the developer community
- Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to deliver a seamless and engaging user experience
- Foster strong relationships with stakeholders and partners to enhance the portal's offerings and expand its reach within the developer community
- Gather and prioritize customer feedback and market insights to drive continuous improvement and innovation within the portal
- Lead the analysis to assess upstream and downstream implications of new product features on the overall product and customer experiences
- Drive the creation of requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
- 7+ years of experience or equivalent expertise in product management or a relevant domain area
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Product management experience with digital marketplaces
- Proficiency with agile frameworks and demonstrated experience leading product teams using the agile methodology
Preferred qualifications, capabilities, and skills
- Product management experience for technical products built for engineers (e.g., APIs, frameworks, infrastructure)
- Prior experience working with APIs and/or developer portals
- Prior experience as a software engineer
- Preferred industry experience in Payments
- Preferred experience with Financial Technology