Truist Part Time Universal Banker- Hours- Southside 

United States, Kentucky, Louisville 

270526744

Regular or Temporary:

English (Required)

1st shift (United States of America)This role is foundational to achieving engineering velocity, architectural integrity, and long-term technical resilience across the enterprise. As we shift toward a composable, event-driven, and cloud-native operating model, microservices and APIs represent our primary levers for decoupling complexity, enabling self-service, enforcing secure-by-design principles, and unlocking platform innovation. The Head of Microservices & API Engineering will own the vision and implementation of the API platform as an internal product—complete with developer tooling, operational instrumentation, governance workflows, and discovery models.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Architect the internal API platform as a product—supporting discovery, standardization, policy enforcement, telemetry, security, and high availability.

Establish canonical patterns for service decomposition, bounded context modeling, service contracts, backward compatibility, and versioning governance.

Lead the engineering and operation of the enterprise service platform—includingand self-service onboarding

Implement and manage tools and frameworks such as

Design and enforce security standards, includingmTLS, OAuth2, OIDC, JWT, token lifecycle management, rate limiting, quota management, and threat protection.

Build service governance guardrails (policy-as-code, dependency management, API contracts) and integrate into CI/CD pipelines and release processes.

Developer Experience & Enablement

Create and maintain golden paths and reusable scaffolding/templates for building and operating microservices.

Deliver centralized API documentation, changelog automation, sandbox environments, and quality gates for internal and external developers.

Embed observability-by-default: tracing, metrics, structured logging, and distributed context propagation using

Drive adoption of platform capabilities through education, engagement, roadshows, enablement tooling, and feedback loops.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Equivalent combination of advanced education and related experience, which could include any combination of: Fifteen years’ experience managing software engineers and systems analysts, Ten years’ relevant business experience (i.e. making technical-related decisions on the business side), Five years’ managing a large staff, (including managing managers), and Five years’ experience with budget responsibilities
2. Ability to translate enterprise level strategic planning information into software and data management needs, create business plans, and turn them into effective business solutions
3. Executive level communications skills, including, strong negotiation/facilitation/presentation skills and experience negotiating with vendors for relevant products and services
4. Significant knowledge of current and emerging application software products and tools
5. Extensive project management experience to include multi-million dollar projects completed on time, within budget and delivering quality results
6. Strong analytical and architectural skills
7. Ability to manage a high volume of internal client relationships
8. Knowledge of all phases of software engineering life cycle and experience with process improvement models

Preferred Qualifications:

12+ years of progressive experience in software/platform engineering, with 5+ years in a senior leadership capacity delivering microservices or API platforms at scale.

Deep expertise in:

API Management Platforms:Apigee, Kong, WSO2, AWS API Gateway, Azure API Management

Service Mesh Technologies:Istio, Envoy, Linkerd

Specification & Tooling:OpenAPI/Swagger, GraphQL, Postman, Backstage, AsyncAPI

Security:OAuth2, OIDC, mTLS, JWT, API key management, WAF, threat modeling

Observability:OpenTelemetry, Prometheus, Grafana, Jaeger

Languages & Frameworks:Java, Go, Node.js, Spring Boot, gRPC, REST/JSON, protobuf

Strong understanding of domain-driven design, event-driven architecture, eventual consistency, and distributed systems principles.

Experience driving service governance, documentation standards, lifecycle automation, and dependency hygiene across complex organizations.

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need