Siemens Field Service Engineer - Cleveland OH 

United States, Massachusetts 

270240603

This position requires a qualified, hands-on, service-oriented technician to be involved with automatic transfer switch startups, modifications, warranty and emergency calls. Applicant should show desire to learn and advance to the Field Service Engineer level.

• Applicant must carry a cell phone and be on call 24 hours a day, 7 days a week.
• Focus on work related to automatic transfer switches
• Provide technical support of field startups (standard and non-standard systems), warranty efforts, remedial repairs, and preventative maintenance contracts
• Supervising and ensuring compliance with all safety policies, procedures, guidelines and laws
• Conduct client communication in a highly customer service-oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed
• All work and decisions shall be conducted in strict compliance of all regulatory laws
• Travel requirements: Up to 80% travel

• 3-5 years in Field Service Engineering
• High School Diploma / GED
• Strong background in electrical power including low voltage through medium voltage and experience with most types of automatic transfer switch testing
• Reading schematics and blueprints for power control, automation and customer technical support
• Familiarity with all applicable codes and industry standards
• Proficient in taking care of client interactions and completing projects on time and within budget guidelines
• Strong project management skills with excellent decision making, organization and management capabilities
• Must be self-directed and very committed to customer satisfaction
• Work optimally with customers, peers and management to resolve client issues
• Individuals must possess a valid Driver's license in good standing

• Associate or bachelor’s degree in electrical engineering
• Excellent customer service, time management and follow-up skills
• Power distribution, DC/AC, Voltage Circuit Theory and practical troubleshooting skills

• Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here:
• The pay range for this position is $67K-$100K, plus travel and overtime. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location. The position can be filled at a higher or lower level.