Cisco Software Hardware IB Advisor 

Mexico, Mexico City, Mexico City 

270110049

The Asset Manager is responsible for the delivery of Install Base consulting and advisory services for sophisticated accounts, as well as:

• Ensure business outcomes by supervising and reporting important metrics through effective Install Base and contract management for hardware and software, as well as:
• Regularly maintain and update the customer’s hardware and software inventory metrics and lifecycle management.
• Collaborate with teams to gather customer data, analyze it, clean it, and establish a solid foundation for customer engagement.
• Compile and report consumption metrics using telemetry and purchase data to ensure accurate asset tracking.
• Analyze and optimize asset management processes, serve as the main contact for asset issues, and translate data into actionable business strategies.
• Work with Customer Success Teams to promote adoption and successful customer outcomes.
• Provide business reviews and make recommendations to leadership to drive desired results.

• Possess a Bachelor’s degree
• 3+ years of work experience, including analyzing, cleaning, interpreting and presenting (storytelling) data to Executives and/or to large audiences
• Business knowledge of data and database systems
• Sophisticated knowledge of Excel is required

• Software/Licensing experience
• Ability to innovate new analytical models to provide business insight
• Database Program language/analyzing large dataset experience
• Dashboard experience
• Can work across multiple analytical platforms and tools (Python, SQL, R, PowerBI, Thoughtspot, etc)
• Industry process knowledge (ITIL, SIX SIGMA, CHAMP) is not required, though useful