Job responsibilities
- Manage control-related activities and provide control related due diligence to business to foster a strong risk and control culture that leverages proven evaluation strategies and sound change management protocols
- Manage internal and external audits, testing activities and regulatory exams which impact Payments across the region
- Collaborate with business, legal, risk, compliance and other partners to devise, monitor and challenge Issues and Actions Plans (APs) to ensure that control gaps are sustainably addressed, ranging from self-identified issues to regulatory enforcement actions
- Work with various stakeholders to determine the applicability and impact of individual regulations to the Payments business, mapping of legal obligations and related CORE processes, risks and controls
- Partner effectively with Controls Managers, colleagues across business, operations and technology control functions to ensure consistent and rigorous operational risk practices and control programs including: Proactive theme-based reviews, identification and mitigation of risks and control design & performance evaluation, impact assessment for regulatory changes
- Work with the Control Manager Lead to conduct operational risk assessment for New Business & Change Management initiatives and provide controls requirements for identified incremental risks
- Support Payment Business/Regional/Local Control Forums; produce MIS / Reporting/ Governance material
- Provide guidance to business in the ongoing testing of controls. Manage escalation and documentation of Risk Events
- Work with location partners to support location oversight and governance
Required qualifications, capabilities, and skills
- Minimum 4 years experience in business controls, operational risk, Compliance, Audit or similar function
- Minimum of Bachelor’s Degree in Finance/Economics
- A strong team player, proactive and problem solver with proven ability to evaluate processes, controls and issues to determine the inherent risks
- Proven ability to communicate effectively (both oral and written)
- Strong analytical, application and problem-solving skills with the ability to exercise sound and balanced judgment; attention to detail and be able to effectively prioritize.
Preferred qualifications, capabilities, and skills
- A level of familiarity with, and interest in Payments business and products
- Understanding of the control framework for Payment business would be beneficial
- Comfortable with and adept at reading and interpreting regulations