JPMorgan Senior Product Delivery Associate - Payroll 

United States, Ohio, Columbus 

268388876

Job responsibilities

• Supports the development of our product strategy and roadmap

• Collects and analyzes metrics on product performance to inform decision-making

• Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals

• Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches

• Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value

• Configure, test and validate new Payroll data elements or changes to existing Payroll data elements

• Partner with Payroll Operations to successfully complete issue analysis and define requirements

• Partner with Workforce Technology on the validation of requirements, configurations, and functional testing

• Work successfully in an Agile environment by participating actively in Agile ceremonies, maintaining Jira stories, and effectively communicating issues and blockers on active stories

• Assist with end to end regression testing for Payroll module for monthly and quarterly releases

• Assist Workforce Technology with Oracle Service Requests and provide requested information to ensure timely resolution of any payroll impacting issues

Required qualifications, capabilities, and skills

• 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area

• Developing knowledge level of the product development life cycle

• Exposure to product life cycle activities including discovery and requirements definition

• Emerging knowledge of data analytics and data literacy

• Experience with Oracle HCM Pay and Time or similar software

Preferred qualifications, capabilities, and skills

• Experience partnering with vendors on problem resolution and service requests

• Good judgement and independent decision making skills

• Strong written and verbal communication skills

• Ability to collaborate in an Agile team oriented environment across teams and vendors

• Exceptional analytical and data skills (ex. root cause analysis)

• Problem solving, problem identification and reasoning skills