Expoint - all jobs in one place

The point where experts and best companies meet

Limitless High-tech career opportunities - Expoint

Honeywell Technical Support Professional 
Norway 
267837374

09.03.2025
Driving Infinite Possibilities Within A Diversified, Global Organization

This is a hybrid role, 3 days at the office + 2 days’ work from home model.

Key Responsibilities

  • Technical Support Specialist Level 1 (TSS Sr. L1) reports to the Technical Team leader.
  • TSS L1 provides support for one or more range of products - fire systems. The long-term objective is to provide support for multiple product lines.
  • Coverage of Technical Support Helpdesk (Hotline & e-mail), Providing technical support for client’s Fire Detection Systems
  • This includes: Ensuring technical knowledge and expertise, on the relevant products within a portfolio, including legislative and regulatory approvals, is maintained to a high level.
  • Utilizing the SFDC article knowledge base to resolve customer issues in a timely manner.
  • Working closely with Range and Technology Specialists to further develop product knowledge to achieve independent call handling.

Key Skills and Qualifications

  • Bachelor degree in Engineering/Civil Engineering / Electrical / Electronic / or equivalent.
  • Experience or Knowledge in Fire Product, Fire Detection etc
  • Language skills: Norwegian, Fluent English

Our offer

  • A culture that fosters inclusion, diversity, and innovation in an international work environment
  • Market specific training and ongoing personal development.
  • Experienced leaders to support your professional development

Additional Information
  • JOB ID: HRD254708
  • Category: Customer Experience
  • Location: Solbråveien 23,Asker,AKERSHUS,1383,Norway
  • Nonexempt