This is a permanent position based in our Brighton office. Travel is not required but you will have opportunities to attend conferences and visit customers.
What you'll be doing - You are the first line of support for technical inquiries from Unity developers, tackling and prioritising issues via our online ticketing system
- Investigate, research, profile, debug, and solve technical problems, interacting and collaborating with customers and internal development engineers as needed to do so
- Improve, expand, and develop the documentation, resource materials, and technical FAQs
- Engage in continual professional development through training, hackweeks and self-directed exploration of new Unity features.
What we're looking for - Experience in developing and publishing multiple projects built with Unity with excellent knowledge of C++ and C# programming
- Experience in debugging and profiling native apps on mobile or standalone devices
- Strong understanding of several specific Unity Engine features (e.g. DOTS, Unity Physics, Addressables...) in addition to a general understanding of many others, and willingness to learn new skills and areas of Unity
- Passionate about fixing problems and solving technical issues
- Strong oral and written communication skills with various groups of customers and internal teams
You might also have - Experience in developing and publishing projects built with other engines
- Experience in a customer facing role
- Knowledge of SCM software (Git, SVN, Mercurial, P4) and available external hosting platforms (e.g. Github, Bitbucket)
Additional information - Relocation support is not available for this position.
- Work visa/immigration sponsorship is not available for this position
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.