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IBM Order Cash Professional - Manila 
Philippines, Quezon City 
266224745

15.07.2024

Your Role and Responsibilities
As an
Order to Cash Analyst, you’ll be able to do the following tasks/function:
  • Ensure Customer Payments are applied accurately and timely in accordance with Service Levels Agreements.
  • Apply receipts to open balances and Rectify processing errors if needed.
  • Download customer remittance details and ensure customer payments are applied based on it.
  • Research any unidentified payment receipts and work with Cash Collectors to determine correct posting.
  • Maintain a Daily Cash Receipt file to document the processing time for the cash applied payments.
  • Respond to inquiries regarding payment status.
  • Create and distribute monthly reports.
  • Attend Monthly AR Meeting to discuss On-Account and Suspense Account payments together.
  • Review and update Desktop Procedures (DTP).


Required Technical and Professional Expertise

  • With Accounting, Finance, Business, Economics, or other related management degrees.
  • Minimum of 0 to 1 year work experience in Finance and Accounting.
  • With Basic understanding or working knowledge of general finance and various finance concepts and principles.
  • With Basic knowledge or Beginner level in Excel.
  • With good written, oral, and interpersonal communication skills.
  • Ability to follow and complete straightforward, stand-alone tasks within detailed instructions and predefined procedures.
  • Ability to work independently in a fast-paced, dynamic setting while maintaining accuracy and delivering against deadlines.


Preferred Technical and Professional Expertise

  • Knowledge of SAP or Autorek/AutoBank is an advantage.
  • Experience in Customer Service/AR support or handling customer inquiries is an advantage​.
  • Similar work experience of at least one year especially in a BPO or similar fast-paced setting.
  • Experience using Oracle Fusion and working on an Account with an automated Cash Apps process is a plus.