SAP iXp Intern f/m/d - Liaison Management Team Support 6-12 months 

Germany, Baden-Württemberg 

265920123

Three reasons to intern at SAP:

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

Together we Connect. Engage. Succeed.

While always working towards the CES Mission, the Liaison Management team is responsible for several topics:

• As the team leads the new cross-team reference management they provide an extensive reference KPI framework for SAP Services & Support and delivers several activities from reference reporting to reference tool optimization.
• Moreover, the Liaison Management team drives different People and Change Management as well as Communication activities within CES.

In this role, you’ll:

We offer interns an attractive working environment and exciting tasks in the Liaison Management Team. You will have the chance to gain deep insight, especially in contributing to influencing customer solution adoption, consumption, and solution expansion. Furthermore, you will have the opportunity to support content-related projects in strategy and technology for Customer Engagement Support.

Your assistance will be expected in the following matters:

• Qualification and monitoring of incoming tickets in CES Unified Ticketing
• Data maintenance
• Dispatching of tickets
• Implementation of Enablement Sessions
• Liaison with different teams within Customer Engagement Support (CES)
• Operations Support of our proactive Customer Engagement activities
• Editing and publishing of content assets (e.g., articles, social media pages, blog posts, videos)
• Design communication assets (e.g., PowerPoint presentations, posters, flyers, illustrations)
• Active Support in different internal communication and enablement projects
• Support ad-hoc tasks and special activities on demand

Who you are:

You are a student (f/m/d) at a university or a university of applied sciences. We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Preferred fields of study: Communications, Marketing, Business Administration, or comparable
• Computer skills: MS Office, especially PowerPoint, Excel, and Outlook
• Language skills: fluent written and spoken English skills, German is a plus
• Soft skills: the ability to work in a global team with a multicultural nature, creative, focus on quality and results, open personality, and professional communication style, proactive
• Others: Previous experience in the area of communications, marketing, or project management is a plus

Visit our for more information on the program.

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

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