Td Bank Program Director 

Ireland, Dublin 

265677941

Dublin, IrelandEnterprise Enabling Functions

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

The primary objective of the role of this role is to support the TDGF CIO in light of increased regulatory requirements and business growth.

We are looking for an individual to fill a leadership role that will partner in a collaborative and productive manner with our TDGF Management Teams and TDGF Technology Governance and Controls teams to advance the technology governance and management model of TD Securities in Europe, and support the Technology Team organizational management activities of a growing firm, that includes the Dublin Technology Center. Key success factors of this role are establishing productive and collaborative working relationships, driving change and excellent communication. Key partners are the TDGF and TD Technology Governance and Controls teams and TDGF 1st, 2nd and 3rd lines of Defence. Collaboration with the TD Data, Delivery and Integration Team and TD Technology Partners to oversee License correlated technology project progress will be an important element of the role within the 1st two years.

The governance requirements in Ireland are driven by TD Bank Group and by the European regulations to which the firm is subject. The regulatory operating requirements have expanded, notably with the introduction of DORA, and are expected to expand further upon granting of a TDGF Banking license application. Whilst the primary drivers are to address European and Irish regulatory requirements under a future state model, activities of the role should also consider the needs of the UK and other regional regulatory frameworks. The role will report to the Ireland CIO (Chief Information Officer)

Position Overview

This Director Level role will be a key in maturing the day to day management activities of the TDGF technology organization and driving change notably correlated to regulatory requirement, where those requirements impact TDGF technology governance and oversight, 1st line risk management and technology service delivery.

Of note are the EBA requirements related to outsourcing oversight of intra-affiliate technology services, DORA, the EU AI Act and regulatory license application process.

The ideal candidate will have a proven experience in the implementation of structured, sustainable programs to support growth and enhanced oversight. You must have demonstrated effective leadership and collaboration across a broad range of teams to implement these programs. You should have a proven track record in delivering through collaboration. Excellent communication and people skills are essential and you should be comfortable with navigating a broad technology organization and influencing others to put in place effective processes.
Delivery experience should include change related to regulatory requirements as well as technology change to support the Business Strategy and Business growth.

Key roles and responsibilities include;

• Supporting the TDGF CIO with respect to their regulatory and technology organisation management responsibilities.
• Supporting the CIO related to the TDGF Technology Strategy, including working with our TD Strategy team and also the Data, Delivery and Integration Delivery team to assess the global portfolio of project work related to TDGF. Notably tracking progress of local and global initiatives of relevance, escalating appropriately where project status represents risk to TDGF business growth or technology service delivery.
• Working closely with our existing Information Security Office and Technology Controls office teams to understand current state environment and partnering with them to drive enhancements the positively impact the maturity of our technology governance and oversight posture overall.
• In conjunction with the European CIO and Compliance, keeping up to date on the European regulatory environment notably with respect to DORA, the EU AI Act and Credit Institution related regulations.
• Driving implementation of appropriate frameworks, processes and supporting documentation to meet European regulator expectations, notably correlated to DORA, in conjunction with the TD Governance and Control teams.
• Understanding the 3rd party and intra-affiliate outsourcing relationship nature of our ICT service model and maturing monitoring arrangements, KPIs and MSAs in line with the expectations of the European regulators. Partnering with Technology Governance teams to implement enhanced programs.
• On an on-going basis, maintain awareness of local and global technology environment changes and awareness of impacts arising related to ICT service provision (intra-affiliate and 3rd party outsourcing)
• Working with appropriate teams across technology to structure, formalize and standardise reporting related to technology service delivery and CIO management reporting.
• Interacting with Second and Third lines of defence related to the regulatory project and technology governance processes (where needed.)

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• Putting in place sustainable, repeatable best in class processes is critically important
• Providing input into local operational resilience initiatives is also potentially in scope given elements of technology risk governance may cross over into this initiative.
• Partnering with the Dublin Technology Center Lead to implement and deliver on Technology Center strategic growth plans.
• Implementing and maintaining appropriate technology financial and resource management reporting for the CIO.

Leadership Profile

• A senior technology risk management / technology governance professional with extensive experience in technology governance and leading technology delivery workstreams to support large scale change. Experience of leading regulatory related projects is critically important.
• Experience leading/overseeing technology change project to support the Business Strategy and Business growth.
• Strong project and program management skills are a key requirement
• Experience with implementation of other technology risk management and IT security programs
• Deep knowledge of the Digital Operational Resilience Act (DORA) and Resiliency related regulations as well as experience with practically implementing programs to comply
• An understanding of, and experience with, global regulatory requirements for systemically important financial firms is a requirement. Below are examples of regulatory areas of primary interest, but other regulatory experience in other jurisdictions is valuable
  • Central Bank of Ireland / UK regulatory processes
  • Central Bank of Ireland PRISM Assessments/Audits
  • EBA Outsourcing Requirements
  • ESMA Cloud Outsourcing requirements
  • Digital Operational Resilience Act (DORA)
  • Operational Resilience
  • EU AI Act
  • Senior Executive Accountability Regime (SEAR)/Individual Accountability Framework (IAF)
• Demonstrated experience working for a globally significant institution in a non HQ based role.
• Excellent written and verbal communication skills with the ability to communicate clearly with all levels
• Must be a self-starter, with demonstrated ability to take independent action to achieve results.
• Highly developed critical thinking, analytical and problem-solving skills
• Knowledge and understanding of 1st, 2nd and 3rd lines of defence roles. Experience in these roles is a bonus.
• Other areas of valued experience includes
  • Coordination of regulatory related audit processes
  • Leading technology service delivery improvement projects
  • Financial and organisational resource management
  • Delivery leadership roles related to implementation of new systems, processes, integration efforts
  • Vendor management
  • Product management
  • Process re-engineering
  • Contract reviews, defining of Key Performance Indicators and implementing master services agreements
  • An understanding of cloud service models and outsourcing considerations

• Formal project management or technology risk management qualifications is a plus
• Capital markets expertise is beneficial but not a requirement
• A commitment to working in and fostering an inclusive environment

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.