JPMorgan Private Bank- Regional Senior Business Manager - Executive Director 

Zambia, Central Province 

264553042

Job Responsibilities:

• Lead the development and implementation of strategic initiatives that facilitate operational and business transformation, ensuring alignment with organizational goals.
• Design and implement change management strategies to drive employee adoption and engagement, fostering a culture of continuous improvement.
• Collaborate closely with the Asia IPB CEO and Leadership Team, supporting all aspects of the organization, from day-to-day management to the execution of strategic initiatives.
• Ensure timely reporting and monitoring of key business initiative KPIs, providing regular updates to the CEO and leadership team on progress and outcomes.
• Act as a conduit between business and support partners to identify and implement solutions addressing operational pain points for advisors and clients.
• Evaluate the effectiveness of processes, governance forums, and controls; proactively identify gaps, define solutions, and execute improvements.
• Provide strategic input and develop recommendations on organizational structure and resource allocation to optimize performance.
• Drive key risks and control topics with support function partners on behalf of the CEO; serve as the first point of escalation for Legal, Risk, Compliance, Audit, and other cross-functional Business Partners.
• Establish regular connectivity with regional and country-level function heads to ensure alignment on key focus areas and regulatory matters.

Required qualifications, capabilities and skills:

• 15+ years of experience in the financial services industry; experience in private banking and wealth management.
• Proven experience in project management, transformation, and change management.
• Strong business acumen with a highly strategic and analytical mindset.
• Disciplined approach to process engineering and problem-solving.
• Exceptional influencing, communication, and organizational skills.
• Ability to navigate ambiguity and think end-to-end.

Preferred qualifications, capabilities and skills:

• Knowledge of regulations impacting private business would be beneficial