Honeywell Field Service Engr II 

Hong Kong 

264251795

As a , your focus will be supporting thedevelopment of on-site installation, servicing and repair processes of complexequipment and systems. In this role, you will support revision and correctionof work instructions and customer-facing training guides used by fieldinstallation specialists. You will drive continuous improvement initiatives inthe processes related to field services and product development.
Key Responsibilities:

• Seek business opportunities through promoting Honeywell solutions and third party maintenance solutions to the customers, to pursue maintenance orders and retrofit jobs
• Have financial control on jobs according to previously agreed budgets and plans
• Ensure customer satisfaction through direct liaison with client representatives, customers and service recipients
• Perform retrofit projects, service and maintenance of Honeywell and third party equipment
• Lead system testing and commissioning works
• Lead labors and subcontractors for the project works
• Monitor site works / progress / completion schedule
• Negotiate with suppliers and subcontractors on equipment prices / modification works quotation and co-ordinate with sourcing department for orders placement
• Schedule and plan resources at site level, such as, manpower, materials delivery and tools
• Perform system design and execute engineering works, including software engineering
• Perform emergency call duties outside normal working hours as per agreed rosters and identify improvement actions to reduce number of repeating emergency call
• Deliver technical trainings to employees and external customers

Key Experience & Capabilities:

• Degree in Electrical or Building Services engineering or related discipline
• 3-5 years project / maintenance service experience for degree holder, Higher Diploma / Higher Certificate holder
• Proven track record on project management
• Good knowledge with hands-on experience on Honeywell systems/products or similar in the industry, such as, Building
• Control, Extra Low Voltage System
• Possess knowledge on cloud / IOT connection is an advantage
• Possess negotiation and co-ordination skills with customers and sub-contractors
• Experience in computer systems, such as, Microsoft Office Professional, Software Programming, Computer System
• Networking, etc, but possess computer system networking experience is an advantage
• Willing to perform overtime works and carry out emergency call duties at non-office hours
• Strong Commitment to customer satisfaction
• A good team player
• Good communication skill
• Self-motivated and the ability to work independently
• The ability to work under pressure
• Good safety awareness
• Willing to travel to Macau

• JOB ID: HRD239284
• Category: Customer Experience
• Location: Unit 501, The Bay Hub, 17 Kai Cheung Rd, Kln Bay,Kln Bay,Kowloon,KOWLOON,999077,Hong Kong
• Nonexempt