Uber Sr Program Manager Tech - ML Ops 

United States, West Virginia 

264065109

About the Role

A Senior Program Manager in the GSS MLOps team plays a crucial role in driving the successful execution of complex projects and programs from inception to delivery. Their responsibilities encompass a wide range of activities, both strategic and operational, and require a blend of technical knowledge, leadership skills, and business understanding. Leads complex, cross-functional tech programs with P&L ownership. Manages teams and drives successful delivery within budget and timeline constraints.

- - - - What the Candidate Will Do ----

• Program Leadership: Defines program scope, OKRs, and KPIs. Ensures alignment with stakeholder objectives.
• Cross-functional Collaboration: Lead and coordinate cross-functional teams across ops, engineering, product, sourcing, sales, marketing, and other relevant departments.
• Team Management: Leads, mentors, and develops program team members. Manages performance and fosters collaboration. Set clear expectations and provide feedback.
• Financial Oversight: Owns program budget and P&L. Manages costs, forecasts revenue, and optimizes profitability.
• Execution and Delivery: Drives program execution, ensuring timely delivery of high-quality results.
• Risk Management: Identify and mitigate program risks and issues, ensuring timely escalation and resolution.
• Continuous Improvement: Analyze program performance and implement optimizations to improve efficiency and outcomes.
• Communication: Provide regular program updates to stakeholders, including executive leadership. Conduct weekly, monthly and quarterly business reviews.

- - - - Basic Qualifications ----

• Minimum 8 years of experience in program management or product management
• Experience in solving problems, both structured and ambiguous, at scale with strong attention to detail in fast changing business environments
• Excellent written and verbal communication skills. Ability to influence and motivate people (with both technical and non-technical individuals) across a broad variety of job functions through your relationships
• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, and recommendations and drive customer and product-focused decisions
• Self-motivated with a strong affinity for vision setting, strategic problem solving, and driving action
• Experience with process design and optimization, program management, customer support strategies, and quality assurance
• Willing to explore and learn new technologies, hybrid processes

- - - - Preferred Qualifications ----

• Worked at a high paced, fast-growing, scrappy tech startup
• Experience with P&L management

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .