Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
2 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
Experience supporting customers in cloud operations (e.g., launch and capacity planning, product release management), technical support, escalation management, or IT consulting.
Preferred qualifications:
MBA or Master’s degree in a Management, Technical, or Engineering field.
Experience collaborating with channel partners, systems integrators, and third-party developers to deliver impactful solutions.
Experience in application/workload migration to public cloud providers.
Experience collaborating across business units internally and at large enterprises, and translating business requirements into technological solutions.
Understanding of one of the following: IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems or content delivery networks.
Excellent written and verbal communication, problem-solving, presentation, and management skills.