F5 Senior Solutions Engineer 

United States, Illinois, Chicago 

263197739

What will you do?

• Act as a trusted advisor providing technical expertise through Sales presentations, Solution designs, Solution demonstrations, and Proof of Concepts

• Provide solution designs, and systems engineering configurations

• Develop and Maintain a high level of technical knowledge of F5 product set, the relevant industry, and Sales aptitude

• Design differentiating solutions and articulate technical and business value of F5 Solutions against competitors.

• Design technical solutions that can solve customer business problems or create a new service offering

• Participate in the development and support of content (presentations, WP’s, use cases…) for customers and partners

• Maintain knowledge of competitive landscape and share with peer group

• Champion a collaborative, team-based environment, sharing standard methodologies and success and building lasting relationships

• Effectively negotiate and pursue conflict resolution

• Own or assist on Change Request (CR) and Customer Special Request (CSR) cases on behalf of customer

Customer support activities include:

• Talk about the F5 Sales Strategy, Messaging, and positioning F5 value proposition for customer business objectives

• Develop and maintain trusted advisor relationships with customer technology staff and management

• Consistently provide elite customer service during pre-sales and post-sales activities

• Deliver an effective sales pitch/whiteboards at CxO level through to detailed technical staff

• Actively use Salesforce.com for each opportunity and named account

• Partner with sales team to develop and manage Technical Account Plan and/or Territory Account Plans

• Understand and effectively utilize F5 organizational resources

• Actively utilize SE tools: CSR, Idea, Hive, Mainstreet, and others

• Identify and qualify technical opportunities

• Influence Sales strategy

• Determine viability of opportunity and map out account political structure

Post sales activities include:

• Understand and follow critical issue process

• Partner with the F5 Technical Support and customers/partners to resolve issues

How do you qualify?

• Showcase 8+ years related industry experience in a dynamic high-tech environment with a BA/BS or equivalent work experience & 5+ year pre-sales experience

• System administrator skills with UNIX, Microsoft or application knowledge

• Solid grasp of LAN and WAN networking protocols and technologies, including switching, routing, and security (e.g., Layer 4-7, firewall, DDoS, etc)

• Industry trends and cycles

• Excellent written and oral interpersonal skills

• Excellent presentation skills.

Added Plus:

• Industry and F5 Networks-targeted technologies i.e. Application Delivery Control, Application Access Control, SSLintercept/inspection,and Web Application Firewall Security.

• Good understanding of LTM, DNS, AFM and DDoS

• Application development experience with any of the following:

• Open source and public cloud technologies (Github, Ansible, AWS CFTs, Azure ARM templates, GCP, etc.)

• Modern development methodologies (Agile, CI/CD)

• Static and dynamic code analysis security technologies

• Applications written or refactored for containers (Docker, Kubernetes, etc.)

• Various scripting and programming languages and operating systems (tcl, python, Assembly, C, Javascript, Node.js, Linux OS, etc.)

Physical Demands and Work Environment:

• Duties are performed in a normal office environment while sitting at a desk or computer table.

• Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.

• Duties will require being on call periodically and working outside normal working hours (evenings and weekends).

• Duties may require out of town travel up to 30% of the time.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The annual base pay for this position is: $153,500.00 - $230,300.00