Job Category
Job Details
Key Responsibilities:
- Strategic Partner: Collaborate closely with Sales teams to navigate territories, fostering productive relationships with prospects and existing customers.
- Insightful Discovery: Lead outcome-driven conversations to deeply understand and define customer business requirements during discovery calls.
- Visionary Solutions: Co-create future visions for customers on the Salesforce platform, aligning short and long-term goals to drive digital transformation.
- Dynamic Demonstrations: Bring visions to life through compelling product demonstrations, showcasing the versatility and potential of our platform.
- Continuous Growth: Engage in ongoing training and certification programs to expand and maintain expertise, staying ahead of industry trends.
- Feedback Champion: Act as a liaison between product and enablement teams, offering valuable field insights to drive solution evolution and enhancement.
- Trusted Advisor: Share expert perspectives on the business value provided by our solutions, building confidence and trust with potential customers.
- If you're passionate about driving meaningful change, facilitating impactful conversations, and delivering innovative solutions that drive business outcomes, we invite you to join us in shaping the future of Salesforce-powered
Required Skills:
- Relevant Industry experience with Communications and Media Industries, exposure to Salesforce Communications Cloud and/or Media Cloud will be a plus but not mandatory
- 15yrs+ of relevant experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions.
- Strong focus and experience in pre-sales or implementation is required.
- Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw ‘Day in life of’ across different LOBs.
- Business Analysis/ Business case/return on investment construction.
- Experience in sophisticated solution selling to Enterprise customers
- A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
- Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.
- Outstanding presentation and demonstration skills.
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