Citi Group Re-engineering Process Manager 

Hungary 

262223505

Identity and Access Management (IAM) is a global organization within CISO (Chief Information Security Office) with 600+ staff located across the globe. We provide Citi and our clients with seamless and secure access to the right resources they need at the right time with efficient, resilient operations and the right embedded controls.

Theis responsible for identifying and delivering process and organization improvement to create efficiencies and effectiveness. It also promotes the culture of continuous improvement across the organization at all levels. The holistic purpose of this role is to partner with key stakeholders across the organization and serve as a lead advisor and coordinator of process improvement initiatives. Ensure effective governance and management of improvements identification to transformation to execution while recognizing the productivity saves as financial efficiency.

What you will do:

• Work with team leads to ensure that re-engineering and productivity and service delivery objectives are met or exceeded.
• Support the leadership in managing the program, by compiling and analysing progress on the various aspects of the re-engineering program.
• Identify key opportunity areas and size the estimate for capacity creation, which will lead to HC and $ efficiency.
• Compile and analyse the scorecards to ensure 100% accuracy, timeliness and business analysis.
• Lead and manage the day-to-dayneeds of the program which involves tracking progress, removing barriers and providing cross functional leadership.
• Responsible for the tactical execution of medium sized projects, or phases of larger reengineering efforts.
• Provide timely and regular communication, and overall project reporting within team, business partners, business leadership and reengineering leadership.
• Lead and manage the day-to-dayactivities associated with a specific process improvement/reengineering effort.
• Partner with product business management to establish project priorities and assist in the successful delivery of their projects as needed.
• Facilitate large end to end, cross functional, process review sessions to understand current state and build future state.
• Collaborate with the project teams to assure future state process is solving for business goals and overcoming barriers.

Your profile:

• Experience in data analysis and ability to conclude findings in reports and chartsand present in a format that facilitates senior management decision-making.
• 6-10 years related diverse experience across the Shared Services industry, functions and/or businesses.
• Bachelors/ Maters Degree.
• Lean, Six Sigma or another formal training in reengineering or process improvement.
• Demonstrable advanced experience in navigating and leveraging project management tools.
• Experience leading virtual project teams through successful change cycle.
• Strong research, analytical and organizational skills.
• Proficient use of Microsoft Excel and Powerpoint.
• Fluent English.

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Time Type:

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