JPMorgan Trading Services Operations Change Management 

United Kingdom, England 

262198469

Primary areas of focus of this role include eliciting project or initiative requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.

As a Trading Services Operations Change Management - Part Time (19 hours per week) - Associate in Operations, you'll participate in projects and provide support for various initiatives and any associated business transformation projects. You may be involved in multiple projects or initiatives, working across the whole project lifecycle, researching new projects, business process changes, configuration changes or system modifications. Through strong partnership with Business, Operations and Technology counterparts, you'll work on project deliverables.

Job responsibilities

• Gathers and analyses complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
• Understands user experience to aid support in defect troubleshooting
• Facilitates forums to address the priority of reported enhancements and defects
• Evaluates existing project management processes and look for areas of improvement
• Assists with change management as new features are delivered through systematic integrations

Required qualifications, capabilities, and skills

• Previous experience and proven ability to gather/analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
• Team player that works well with others and can easily adapt to constant changing and dynamic environments
• Highly disciplined, self-motivated, and delivery-focused with ability to work independently
• Ability to positively influence change and maintain a positive change management environment
• Excellent verbal and written communication skills
• Intermediate/Advanced experience using Microsoft Office, including Excel, Visio and PowerPoint