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General Responsibilities
Establish strategic direction for Content Management products.
Partner cross-functionally with architecture, product owners, SaaS vendors, platform engineers and software engineers to develop roadmap and drive implementation of new features to augment digital experience for Content Management for all associates.
Assess emerging technologies to determine where they fill gaps, overlap with existing solutions or extend capabilities.
Influence roadmaps of SaaS products.
Lead, manage and grow teams of process managers and platform engineers
Mentor and guide the professional and technical development of associates on your teams
Define and track Key Performance Indicators to drive continuous improvement
Manage multiple tasks / projects in a fast-paced and changing environment
Oversee planning and execution of workstreams in large, complex programs
Manage complex troubleshooting efforts that cross multiple platforms (internal and external systems) and technical disciplines
Develop a deep understanding of the business to influence technical solutions by quickly assessing and articulating risks
Identify technical obstacles early and work closely with teams to find creative solutions
Collaborate with internal and external teams to find and implement opportunities for automation
Basic Qualifications
Bachelor’s Degree
At least 7 years of platform engineering experience
At least 5 years of experience with cloud technologies (GCP, AWS)
At least 5 years of people management experience
Preferred Qualifications
5+ years of experience with Content Management platforms
10+ years of technical project management, software engineering or process management experience
5+ years of experience with enterprise SaaS applications, OS Platforms, Web or Mobile applications and custom built Enterprise solutions.
5+ years of experience with at least one of the following: Software Quality Assurance, Test Automation, DevOps
3+ years of experience with G Suite of products or Google Workspace
Bachelor's or Master's degree in a related technical field (Computer Science, Software Engineering)
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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